If you are tracking your USPS shipment, you might notice that your tracking info says your order was "delivered" to an address in Los Angeles. This is not a mistake. Here's why this happens:
Canadian orders shipped via USPS are delivered to an international sorting facility in Los Angeles before they are properly sent to Canada. However, once it leaves this facility, USPS will not update tracking from there, so your shipment, according to their website, says it was delivered to LA and is finished.
In actuality, USPS generates a new tracking number that tracks the shipment from their LA facility to your location in Canada. However, they will only provide us, not the customer this new tracking number.
If you are a Canadian customer that needs more info regarding their shipment, please contact us and provide your info and order number should be able to get this updated tracking number for you. This way, you'll get a better idea on when your shipment will arrive.