Visit our Support page and open a support ticket (click here to do so) to initiate a return with us.


In your support ticket, please provide the following info:


  • Your name
  • Your order number
  • The name of the item you'd like to return
  • The serial number of the unit 
  • The reason you are returning the product


From there, we will provide further instructions.


Please make sure you refer to our return policy before reaching out We cannot accept items that are outside the 15-day return window.