Warranty and Returns

Articles about returns and refunds

Limited Warranty
Quilter Labs, LLC warrants its products to be free of defects in materials and workmanship for three (3) years from original date of purchase. During this p...
Tue, 29 Aug, 2023 at 1:20 PM
Return Policy
Quilter Labs guarantees total customer satisfaction. If you are not completely satisfied with your purchase, you may return unused merchandise within 15 day...
Mon, 7 Aug, 2023 at 2:12 PM
How Do I Start a Return?
Visit our Support page and open a support ticket by clicking "New Support Ticket" at the top of the page. Please provide your customer information...
Mon, 7 Aug, 2023 at 2:17 PM
Do I Need To Register My Quilter Product?
If you live in the US, no. Just keep your receipt whether it be electronic or print. Make sure you hang on to it. If a warranty repair is needed, we'll ...
Wed, 19 Jul, 2023 at 2:56 PM
Can I Return a Quilter Product Purchased Through an Authorized Quilter Dealer?
We cannot accept direct returns for any Quilter/Neunaber items purchased through one of our authorized dealers. If you wish to return your item, you will ha...
Wed, 26 Jul, 2023 at 11:03 AM