Warranty and Returns

Articles about returns and refunds

Limited Warranty
Quilter Labs, LLC warrants its products to be free of defects in materials and workmanship for three (3) years from original date of purchase. During this p...
Wed, 24 Apr, 2024 at 11:31 AM
Return Policy
NOTE: The following only applies to purchases done directly through us on our website. Purchases done through any authorized Quilter dealers can only be ...
Wed, 24 Apr, 2024 at 1:11 PM
How Should I Return a Quilter Product Purchased Through an Authorized Dealer?
Any of our products that are purchased from an authorized retailer will be under their return policy, not ours. We cannot accept direct returns for any Quil...
Wed, 15 May, 2024 at 10:42 AM
How Do I Start a Return?
Visit our Support page and open a support ticket by clicking "New Support Ticket" at the top of the page. Please provide your customer information...
Mon, 4 Mar, 2024 at 1:21 PM
Do I Need To Register My Quilter Product?
If you live in the US, no. Just keep your receipt whether it be electronic or print. Make sure you hang on to it. If a warranty repair is needed, we'll ...
Wed, 19 Jul, 2023 at 2:56 PM