If you've opened a support ticket or sent us an email and have not received a response from us, it could be for one of these reasons:
1. The message may have gone into your spam folder. We've had a few instances of this happening. Unfortunately, this isn't something we have much control over, so we urge you to check there before reaching back out.
2. If you've tried reaching out to us via support@neunaber.net, do note that this is now a dormant email address. We cannot send/receive messages via this email. If you need to contact us regarding a Neunaber-related inquiry, please contact us via one of the methods listed in this article.