Troubleshooting

Troubleshooting tips if you encounter an issue with your Elevate

My Elevate Isn't Connecting To The Web App
If you are having difficulties connecting your Elevate to the web app, make sure you try the following: 1) RESTART YOUR COMPUTER AND BROWSER: This shoul...
Mon, 3 Nov, 2025 at 10:50 AM
Unit Is Creating Unwanted Noise
Unwanted noise is often caused by a missing ground or ground loop: Missing Ground: Elevate uses a 2-pin power adapter, and by itself, is ungrounded. Con...
Mon, 6 Oct, 2025 at 3:04 PM